Fixed Ops Onboarding WorkshopService Technician Onboarding
Fixed Operations Onboarding: Opportunities for Growth
The one-year turnover rate for Service Technicians is 30%. Research suggests turnover can cost the dealership 30-50% of an entry-level techs salary and up to 400% of a master tech’s salary. Strategic onboarding increases employee engagement and employee retention.
Attendees of this three-hour, interactive workshop will learn:
- the difference between orientation and onboarding;
- the four Cs of onboarding – Compliance, Clarification, Culture, Connection;
- to build an onboarding program (sample template included);
- to construct an apprentice pay program (sample template included);
- to develop a documented career path for Service Technicians;
- the long-term benefits of strategic onboarding.